Discover / Book
The heart of hospitality
Micah Solomon · 2016 · 208 pages
As an Amazon Associate we earn from qualifying purchases. Some book links are affiliate links; you pay the same price and we may earn a small commission.
About this book
"Author explores the hospitality industry to learn how managers create successful customer experiences by exceeding the expectations of current generations. Includes anecdotes from interviews with owners, general managers, and chefs of leading lodging and food service organizations"--
Appears in these reading paths
Hospitality Management: Best Books on Hotel and Guest-Service Operations
Beginner8books51 hrs4 stages
@worksherpa♥ 0
Related reading guides
Reader reviews
Ratings and notes from readers — tagged with how deep into the subject they were.
Loading reviews…