The mediator's handbook
Jennifer E. Beer, Eileen Stief · 1997 · 188 pages
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About this book
"The original Mediator's Handbook - continuously in print for fifteen years - was the first mediation manual available to the public. It set the standard for the methodology of conflict resolution, providing a time-tested, flexible model for effective mediation in diverse environments and situations. Completely revised and expanded, this new edition is an invaluable resource for people working in corporations, government agencies, community organizations, schools, or any other situation where there is a need to build bridges between diverse perspectives."--Jacket.
Appears in these reading paths
How to Become a Mediator: Best Books on Conflict Resolution, in Order
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