The silent language of leaders
Carol Kinsey Goman · 2011 · 288 pages
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About this book
"Aspiring and seasoned leaders have been trained to manage their leadership communication in many important ways: how they provide feedback and motivate employees, how they convey the strategy for their organization, how they interact with major clients or partners. And yet, all their efforts to communicate effectively can be derailed by even the smallest nonverbal gestures such as the way they sit in a business meeting or stand at the podium at a speaking engagement or the amount of eye contact they give in a one-on-one meeting. Despite an abundance of leadership development programs and books that focus on effective communication, there?s little understanding of how nonverbal communication affects?positively or negatively?a leader?s success. In The Silent Language of Leadership, Carol Kinsey Goman explains that personal space, physical gestures, posture, facial expressions, and eye contact communicate louder than words and, thus, can be used strategically to help leaders manage, motivate, lead global teams, and communicate clearly in the digital age. Drawing on compelling psychological and neuroscience research, she shows leaders how to adjust their body language for maximum effect and offers advice for global business leaders. Some of the advice includes: Avoid shallow breathing while giving a pep talk to employees. Research shows that a shallow breather can make an entire room feel anxious and thus lead listeners to not believe the speaker. When meeting with employees in
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